Troubleshooting
Troubleshooting
Section titled “Troubleshooting”Start with the narrowest failing workflow and collect the logs around that action.
Install or startup
Section titled “Install or startup”- Confirm the container or service is running.
- Check database connectivity.
- Verify ports and reverse proxy rules.
- Review environment variables and mounted volumes.
Scanning and media
Section titled “Scanning and media”- Confirm Cove can read the media path.
- Check generated-media write permissions.
- Re-run a targeted scan before rescanning the whole library.
- Look for skipped files, unsupported formats, or moved paths.
Search and organization
Section titled “Search and organization”- Refresh saved filters after major metadata changes.
- Check whether content rules or permissions are hiding expected results.
- Review provenance if an automated provider changed metadata unexpectedly.
Extensions
Section titled “Extensions”Use troubleshooting mode when an extension affects the UI or runtime. Disable one extension at a time when isolating a behavior change.